Return & Exchange & Cancellation

Return & Exchange:

At Shaz Lifestyle Private Limited, we strive to always provide you with the best shopping experience. However in case of any queries regarding your purchase, please go through our Return & Exchange Policy:

- Perfumes are eligible for return and replacement only if damaged or broken

- Images of faulty/damaged products are mandatory so that we can review and process the return or exchange smoothly

Note: All replacements will only be processed if the query is raised within 48 hours of delivery.

Cancellation: 

- Once you place the order, you can cancel your order within 24 hours of order place. After 24 hours, order will not be cancel. 

- To cancel the order, please send email on care@ciccio.in with your order number.